Client Comments

“Very useful outcomes from the work that CMC did with the team. This is going to have a wider impact than we first imagined”
James Hill Director   Berrybridge

“The work that CMC has done with the organisation cannot stop here. CMC must be engaged to help us through our transformational change agenda over the coming months”
Ross Fraser Board Member  Wandle

“I thought that the level of detail you gave and the explanations you provided were just right. I talked to a number of people who had attended the meeting afterwards and they had all appreciated it and were pleased with the findings and recommendations”
Ian Lightfoot  Project Manager  The Riverside Group

Very good fit with CHA staff - good sense of humour. Knowledge and experience was second to none - wide ranging anecdotal information & experiences helped to gain a better understanding of the concepts being discussed. No hesitation to recommend [Karl] to others.  
Note: Only two working days later, a number of the immediate efficiency gains have already been implemented - invoicing system, direct debit payments, arrears reports and immediate repair job entry onto software system.
Joe Gorman Chief Executive  Clydesdale HA ltd

“This is one of the best pieces of work that the organisation has received in the last few years. I would like big chunks of it to go straight into the company’s ‘Manager’s Training Manual’”
Neil Mawson Director   MHP

“Excellent piece of work. We are now looking at our business with different eyes. Very inclusive process and some very significant outputs. The report will stay on my desk.
“No hesitation in recommending CMC to others”
Peter Roach  CEO   Bournville Village Trust

“I would like to say a big thank you for the part you played in the Manager's Conference on Friday. I thought it went well and was really pleased to be engaged in a couple of conversations this morning by managers who thought it was the best conference for a while because the message about the need as opposed to simply the desire for change really got across. Your talk touched on areas that people hadn't traditionally identified as topics that needed 'system improvement' such as tenant participation and made everyone squirm a little in their seats. The workshops were good because they were longer and people had a really good chance to explore the issues but didn't have to sit through a tedious feedback session”
Anne Bishop Head of Marketing  TRG

“The project ran well and to time with extensive staff involvement and interviews with other service stakeholders.
“We are very pleased with the work that CMC completed and would recommend them to any organisation looking to improve the way they operate.”
2005 Julian Mitchell Director of Property Services Notting Hill

“I feel very strongly that the work CMC have delivered has added real value to us. The housing sector is a complicated area and any consultant working with us really has to understand the issues that matter to the sector.

“CMC are able to deliver this with effective, measurable results and I would highly recommend other organisations in the housing sector to take a look at what CMC, in conjunction with their own staff, can offer them.”
Roy Gray, Group Risk Controller at Accent Group

“CMC’s methodology is very much in line with our own agenda to achieve world class status and tune our organisation into Best Practice in an organised, meaningful manner. They offer a fresh perspective, coupled with an expert eye, to help break through the traditional ways of working and thinking in the housing industry.”
Tony Deakin, Head of Finance at Wrekin Housing Trust